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Monday September 23, 2019 at 9:00 AM to Wednesday September 25, 2019 at 5:30 PM
Monday September 9, 2019 at 9:00 AM
Mariott Suites Pune, India,
81 Mundhwa, Koregaon Park Annex,
411036 Pune, India
Mariott Suites Pune, India
81 Mundhwa, Koregaon Park Annex
411036 Pune
India
Overview:
This course is also offered in a Combo with the TIPA® Lead Assessor course for €2.950 in total for both courses.
Objectives and purpose:
Build the skills of the participants to enable them to:
TIPA® Assessments are conducted through interviews, assessments and classifications and results in a report with recommendations for improvement.
Certified TIPA® Assessors for ITIL® are listed on the official TIPA® website, showing who’s certified to conduct TIPA® Assessments and have access to tools and materials to conduct the assessment incl. Process Assessment Models, and the TIPA® Toolbox. Certified TIPA® Assessors for ITIL® also have access to updates to TIPA® incl. webinars.
Description:
The course will teach you to:
Cancellation/refund policy:
The course will be held when there is a minimum of 4 confirmed participants 2 weeks before the course. Up to this date, there’s no fee for cancellation.
If you cancel your participation after this date, there is a cancellation fee of 50% of the price. The cancellation fee is 100% of the price 1 week before start of the course.
Courses can’t be swapped between individuals, as sign-up for exam is personal.
If the course is cancelled due to too few participants, the full payment will be refunded.
What is TIPA®:
TIPA® is an acronym Tudor ITSM Process Assessment. TIPA® is a framework and a standardised tool to determine the maturity levels of IT processes and enables process improvements.
TIPA® is specifically used to assess, develop and improve ITIL® IT Service Management processes according to the needs of an organisation. By maturing and improving IT-processes the quality increased and cost reduced. TIPA® is an internationally recognised Framework for IT process assessment. The framework offers a standardised and complete solution to assess maturity of ITIL® IT Service Management processes as well as identifying areas for improvement. TIPA® for ITIL® combines ISO/IEC 15504-33000 with the ITIL® framework for best practices for IT Service Management. TIPA® is the result of more than 10 years of research by the Luxembourg Institute of Science and Technology (LIST), who was a contributor to both ISO/IEC 15504 (Process assessment) and the ISO/IEC 20000 (ITSM Quality Standard).
Trademark:
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
TIPA® is a Registered Trade Mark of the Luxembourg Institute of Science and Technology (LIST).
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