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Thursday September 26, 2019 at 9:00 AM to Friday September 27, 2019 at 5:30 PM
Thursday September 12, 2019 at 9:00 AM
Mariott Suites Pune, India,
81 Mundhwa, Koregaon Park Annex,
411036 Pune, India
Mariott Suites Pune, India
81 Mundhwa, Koregaon Park Annex
411036 Pune
India
Overview:
This course is also offered in a Combo with the TIPA® Assessor for ITIL® course for €2.950 in total for both courses.
Objectives and purpose:
Enable the participant to use the TIPA® tools to conduct a standardised TIPA® Assessment of process maturity of ITIL® processes in an organisation as a TIPA® Lead Assessor. Give the participant guidelines for, in cooperation with the top management, to define scope, plan, execution and reporting for the TIPA® Assessment. Enable the participant to manage a TIPA® -Assessment using standardised tools and how to setup the team of TIPA® Assessors.
After registration as a TIPA® Professional, you have access to tools and material to conduct a TIPA® Assessment as Lead Assessor.
Description: The course will cover the following topics:
Cancellation/refund policy:
The course will be held when there is a minimum of 4 confirmed participants 2 weeks before the course. Up to this date, there’s no fee for cancellation.
If you cancel your participation after this date, there is a cancellation fee of 50% of the price. The cancellation fee is 100% of the price 1 week before start of the course.
Courses can’t be swapped between individuals, as sign-up for exam is personal.
If the course is cancelled due to too few participants, the full payment will be refunded.
What is TIPA®:
TIPA® is an acronym Tudor ITSM Process Assessment. TIPA® is a framework and a standardised tool to determine the maturity levels of IT processes and enables process improvements.
TIPA® is specifically used to assess, develop and improve ITIL® IT Service Management processes according to the needs of an organisation. By maturing and improving IT-processes the quality increased and cost reduced. TIPA® is an internationally recognised Framework for IT process assessment. The framework offers a standardised and complete solution to assess maturity of ITIL® IT Service Management processes as well as identifying areas for improvement. TIPA® for ITIL® combines ISO/IEC 15504-33000 with the ITIL® framework for best practices for IT Service Management. TIPA® is the result of more than 10 years of research by the Luxembourg Institute of Science and Technology (LIST), who was a contributor to both ISO/IEC 15504 (Process assessment) and the ISO/IEC 20000 (ITSM Quality Standard).
Trademarks:
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
TIPA® is a Registered Trade Mark of the Luxembourg Institute of Science and Technology (LIST).
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